Bangalore channel partner: portal leads to site visits
8 agents · single Cloud API line · 99acres + Meta Lead Ads
Leads sat in personal WhatsApp; median first reply ~4 hours; weekend enquiries died.
- Median speed to first reply
- 47s
- Site visits / week
- +2.1×
- Leads with ≥5 touches
- 61%
p50 after Sources + templates
vs prior 4-week baseline
was ~18% on memory follow-up
Week 1
Knowledge import + WhatsApp connect + Sources
Portal/email ingest live; templates approved for outbound open
Week 2–3
Assist → auto_guarded on grounded FAQ
Night enquiries answered from project docs; hot buyers on Your turn
Week 4+
Follow-up agent + pipeline ₹
Silence after visit booked no longer depended on sticky notes